Refund and License Policy
This page explains how delivery, licenses, updates, support and refunds work when you buy a bot or software product from Seovoro.
Delivery
After your payment is confirmed, we email you a download link for your bot, together with your license and setup instructions. If there is ever a delay, we will tell you.
Your license
Each purchase gives you one license for one business to use the bot on one computer.
You may not resell, share, sublicense or give the bot to anyone else. If you need to use a bot on more computers or for more businesses, contact us about additional licenses.
You are responsible for how you use the bot, and for following the terms of any website or platform it interacts with, as well as applicable laws. See our Terms of Service.
Updates
Each product page lists the update period for that bot, usually free updates for 6 months from purchase. When you receive an update, we email you the new download link.
After the update period, contact us if you would like further updates.
Support
Support is available by email and WhatsApp, as listed on each product page. We help with installation, setup and problems with the features described on the product page.
Refunds
You can request a refund within 7 days of receiving your bot if it does not work as described on its product page and our support team cannot fix the problem.
To request a refund, email support@seovoro.com with your order details and a description of the problem, with screenshots if you can. We will review your request and reply. Approved refunds are returned using the original payment method where possible.
Refunds are not available after the 7-day period, or for problems caused by use that breaks the law, our Terms of Service or the rules of a platform.
Contact
Questions about delivery, licenses or refunds? Email support@seovoro.com or use our contact page.